From the humble beginnings of teaching small business owners how to use their computer software, Nicole Graham has evolved her business into a creative, professional outsourcing firm with a team of enthusiastic, dedicated and experienced personal assistants and business administration specialists.
Nicole identified that most small business owners don’t have the space or need for an assistant who is available for eight hours a day, five days a week for fifty-two weeks out of the year. She also recognised that many Soloprenuers were getting stuck in a rut of ‘doing it all’ and didn’t have the time or resources to evolve their business.
Nicole and her team work independently with clients as well as a together as a collective, supporting service based business owners. If you just need an assistant to work a couple of hours per month; our team of Virtual Assistants are more than happy to help. If you have various projects throughout the year, we can also step in and assist.
We offer flexibility along with reliability and exceptional work ethics.
Read more about the Bauhinia Solutions team below.
Nicole Graham
Nicole is a Virtual Business Manager and the founder of Bauhinia Solutions.
As a Virtual Business Manager, Nicole helps Coaches, Consultants and Facilitators manage their business – think of her as your Administration Manager and then some; who works virtually. She looks at your business as a whole and offers solutions to your most pressing problems as well as ways to innovate the services you’re already offering.
She is a creative with perfectionist tendencies, which is a great trait when managing projects. Nicole is passionate about systems and loves to brainstorm. Her role is to manage people and projects, implement systems and measure outcomes. She manages and delegates the nitty gritty tasks to your team (or hers) allowing you to focus on your strengths of coaching, consulting, facilitating and creating.
Following a successful career spanning 20 years in Administration, Management, Human Resources, and Training and Development, Nicole takes a proactive approach to working with her clients and her team. She possesses strong planning skills along with big picture thinking.
With better systems and work flow, you can do what you do best without all the additional stress of managing your business.
E-mail: nicole@bauhiniasolutions.com | Phone: +852 6380 1248
Michelle Sweeney
As resident writer, Michelle’s career spans over 20 years in various administrative and marketing roles. She started her working life in office management and executive assistant roles before moving into property management, recruitment and online marketing.
For the past seven years, Michelle’s main focus has centred around online promotion, ghost writing and blog management. She is extremely knowledgeable on the latest online and social media news and guest writes for our blog on a variety of topics including content writing and web development topics.
Claire McDonald
Claire is one of our many talented Virtual Assistants, with a career spanning 13 years in high level executive assistant roles for multi-national companies. She is a professional, experienced and well organised PA who has the ability to communicate confidently and effectively at all levels.
Claire is extremely versatile and can handle a multitude of working environments. She is experienced in liaising with Government officials, politicians and the Civil and Diplomatic services as well as being accomplished in coordinating corporate hospitality and charity events.
Dannielle Lake
Dannielle’s career spans 16 years in various secretarial and administration roles in a range of industries in small and medium sized businesses including State Government. Over the years her career has seen her specialise in Contract Administration and this experience has enabled her to refine her writing, proofreading and research skills.
As a Virtual Assistant, Dannielle is busy assisting our clients while still finding time to answer any ‘Dear Bauhinia’ emails which arrive on her desk.
Ling Wong
Ling has over 15 years’ experience in client servicing and process management with a leading Customer Loyalty company and a regional Financial Services company. She is extremely organised and hard working, making her a perfect candidate for one of our Virtual Assistant positions.
She is highly qualified in a cross-section of roles from new business processing and submission through to broker support and can often be found liaising with financial advisers, institutional providers and high net-worth client. Ling speaks fluent English and Cantonese and is well versed in verbal translation work.
Sadhbh McCarrick
Sadhbh’s (pronounced “Sive” – like Five) career spans 10 years in various educational, co-ordination and administrative assistant roles within the education and training industries. Within all roles, she was required to communicate at all levels with parents, teachers and students, allowing her to hone her customer service skills.
As a Virtual Assistant, she has wide-ranging experience in administration, bookkeeping and database maintenance with up to date computer skills to meet all of our clients’ needs and more.
Nicole Swift
Known as a high level communicator, Nicole’s executive personal assistant background allows her to identify gaps within an organisation’s capabilities. Nicole has extensive experience in utilising language and personnel skills at a senior level making her a perfect fit for our team as a Virtual Assistant.
Previous roles have provided her the opportunity to offer highly individualised personal support for a senior manager in a major international conglomerate, desktop publishing for a major Australian schools competition organiser and more recently, assistance in the education sector in Hong Kong.
Candy Liu
Candy is a qualified chartered accountant and has over 16 years’ experience dealing with accounting, audit, secretarial and Hong Kong tax issues for a wide range of industries including non-profit organisations and trading companies. She provides bookkeeping services on a volunteer basis for her Church.
She has hands-on experience in office management as well as events planning and project management. Candy speaks fluent English and Cantonese and is well versed in verbal translation work.
Dawn Castle
As our Administration Manager, Dawn is responsible for both accounts receivable and payable. She is responsible for invoicing our clients and provides administration support when needed. Dawn’s career spans 30 years in various customer service, project co-ordinator and administration roles.
A natural born manager, as well as keeping our team in check, she has also managed a number of administration and customer service teams and spends much time working for charity organisations.
Benjie Urboda
As our WordPress Developer, Benjie is responsible for installing all our client’s websites as well as customising the theme to reflect the agreed upon design. He also ensure the site is secured properly and is working as it should be.
With extensive WordPress knowledge and experience along with Photoshop design experience and a good knowledge of search engine optimisation, Benjie is an asset to the team and our clients.